Hi Experts, I have a Samsung NP900X4C-A05AU 15' Ultrabook. After wiping the SSD I am trying to install Windows 10 64-bit. During the install It is asking for drivers. Samsung Series 9 (NP900X3C) Windows 10 1803 Update Issues I am posting this in case it helps out anyone else out there experiencing issues updating to 1803 (Creators Update April 2018) on a Samsung Series 9 laptop.
I am posting this in case it helps out anyone else out there experiencing issues updating to 1803 (Creators Update April 2018) on a Samsung Series 9 laptop. Clearly my experience may be different and I have no way of knowing if this might work for anyone else.
Ever since April 2018 my laptop has periodically attempted to update to the latest release and has failed on every occasion. I had updated all drivers, tried uninstalling virus checkers, run disk scans etc. to no avail.
Having watched the attempted update for the umpteenth time, on the last occasion I saw the 'blue screen' that indicated that a driver, SGDRV64.SYS had caused a violation of non-paged memory.
Looking into this further, this driver seems to be related to the Phoenix BIOS and goes by the name of 'Secureguard' driver.
I could find little information about what this driver is but it can be found in device manager under 'System devices'.
Given I was prepared to undertake a complete clean install, I chanced removing this driver - i.e. Uninstalled it via Device Manager - including deletion of the driver files.
I then ran the Windows Update again and lo and behold, the installation went through without problem.
I still have no idea what the real purpose of this driver is/was but I have experienced no issues following its removal or subsequent update to 1803.
Hope this may be of help to others.
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Manufacturer: | Samsung | |
Hardware Type: | Notebook | |
Model: | NP900X3C | |
Compatibility: | Windows XP, Vista, 7, 8, 10 | |
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This page contains information about installing the latest Samsung NP900X3C driver downloads using the Samsung Driver Update Tool.
Samsung NP900X3C drivers are tiny programs that enable your Notebook hardware to communicate with your operating system software. Maintaining updated Samsung NP900X3C software prevents crashes and maximizes hardware and system performance. Using outdated or corrupt Samsung NP900X3C drivers can cause system errors, crashes, and cause your computer or hardware to fail. Furthermore, installing the wrong Samsung drivers can make these problems even worse.
Recommendation: If you are inexperienced with updating Samsung device drivers manually, we highly recommend downloading the Samsung NP900X3C Driver Utility. This tool will download and update the correct Samsung NP900X3C driver versions automatically, protecting you against installing the wrong NP900X3C drivers.